Monthly Quota Exhaustion in Mailgo Campaigns

Issue Description

Have you encountered the following prompt during your Mailgo campaign operations?

"This indicates that your monthly quota has been exhausted. Please view details in the pop-up window."

If you see this message, it means you have used up all your allocated Email Sending Usage and Email Verification Usage for the current month.

Key Background: Understanding Mailgo Campaign Quotas

To ensure stable and efficient campaign management, Mailgo sets three independent monthly quotas for all users. These quotas are critical for controlling campaign costs and optimizing resource allocation:

You can check the real-time status of all three quotas at any time by navigating to Settings > Billing in your Mailgo account.

Resolution Steps

To resume your campaign operations immediately, follow these steps to update your quota:

1. When the quota exhaustion pop-up appears, click the Update Now button. This will redirect you directly to the Billing section of your account settings.
2. In the Billing section, review the available plan options. Select the plan that best aligns with your business needs (e.g., based on your monthly email volume, contact size, or verification requirements).
3. Complete the plan update process. Once confirmed, your new quota will take effect immediately, allowing you to continue engaging with your customers without interruptions.